NorthPort Heating and Air Conditioning
  • Jacksonville, FL, USA
  • $13 - $16
  • Hourly
  • Full Time

Overtime, Paid Vacations, Paid Holidays


Local HVAC Company is looking for a full-time experienced and motivated dispatcher/scheduler to join our growing team! We currently provide Air Conditioning repairs, installs, and maintenance services throughout the greater Jacksonville area. We are in need of experienced dispatchers/schedulers to help properly schedule our technicians to their respectable jobs in a timely manner.

Primary Responsibilities of the dispatcher include but are not limited to:

  • Scheduling with Customers and Dispatching Technicians
  • Follow up and follow through with technicians and customers to help maintain good customer relationships.
  • Schedule and Follow up with incoming Work Orders and all emails
  • Entering and preparing work orders in our database
  • Responsible for ordering equipment or parts for approved repairs
  • Responsible for answering all incoming calls
  • Organizing and maintaining all office supplies, paperwork, and filling
  • Prepare billing and invoicing as well as collections
  • Performing general office duties as needed

Requirements:

  • 2 Years Minimum dispatching/scheduling experience.
  • Excellent verbal and written communication skills.
  • Geographical Knowledge of service area and/or map reading skills
  • Accurate Data Entry
  • Strong Knowledge of Microsoft Word, Excel, Spreadsheets and Google Docs
  • Strong work ethic and team oriented
  • Customer Service Experience
  • Excellent organization skills, attention to detail, and able to multitask in a fast paced work environment
  • Maintain a professional image and demeanor at all times
  • Must have reliable transportation to and from work

What we offer:

  • $13-$16/hour based on experience
  • Overtime opportunities
  • Commission and job advancement opportunities
  • Paid Vacations, Holidays and Sick Time Available

 

Please apply today with your resume and professional references!

NorthPort Heating and Air Conditioning
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